This policy explains what MapScrapperPro ("we", "us") collects about you, what the extension can see while it runs, and what happens to the business data you export. It applies to our website, our extension and our paid plans.
The short version
- We collect the minimum needed to run your account: an email address, your plan, and basic usage counts.
- The extension works only on map search pages you open yourself. It does not read the rest of your browsing.
- The listings you export never reach our servers. They go from the page to your CSV file.
- We never see your card number — Stripe handles payment.
- We do not sell your personal data, and we never have.
1. What we collect about you
We keep our collection deliberately narrow. Here is the whole of it:
| Category | What it includes | Why we have it |
|---|---|---|
| Account | Unique ID, plan and licence status | To create your account and unlock the features you paid for |
| Billing | Stripe customer ID, invoice history, last four digits and card brand, billing country and any VAT number you enter | To take payment, issue invoices and apply the right tax |
| Usage | Number of exports and listings processed, plan limits consumed, timestamps, extension version | To enforce plan quotas and to see what to fix or improve |
| Technical | IP address, browser and operating system, error reports | Security, fraud prevention and debugging |
| Support | The emails you send us and our replies | To answer you and keep a record of the exchange |
We do not ask for your name, postal address or phone number, and we do not buy personal data about you from anyone else.
2. What the extension accesses in your browser
MapScrapperPro is granted permission to run on map search pages only. It activates when you are on such a page and stays inert everywhere else — it cannot read your other tabs, your history, your bookmarks or your saved passwords.
It does not sign in to any account for you and never asks for your Google credentials. Your plan status is checked against our servers using your licence, and nothing about the page content is sent along with that check.
In line with the Chrome Web Store's Limited Use requirements, the data the extension handles is used solely to provide the export feature you asked for. It is not sold, and not used for advertising or for building profiles.
3. The data you export
The business listings you extract are not transmitted to us and are not stored by us. Extraction happens locally in your browser, and the CSV is written straight to your own device. We have no copy, no database of listings, and no way to look at what you exported.
That also means the responsibility for that data sits with you. Once a listing is in your file, you are the data controller for it: deciding whether you may hold it, how long you keep it, and how you contact those businesses is governed by the laws that apply to you — the GDPR in the EU and UK, CAN-SPAM in the United States, and their local equivalents elsewhere. Section 5 of our Terms of Service covers this in more detail.
4. How we use your data
- Operating your account, and unlocking the plan you are on;
- Taking payment, renewing subscriptions and issuing invoices;
- Applying the hourly limits attached to your plan;
- Sending transactional messages — receipts, renewal notices, security alerts, and notice of material changes;
- Detecting and preventing fraud, licence sharing and abuse;
- Diagnosing errors and improving the product;
- Meeting our accounting and legal obligations.
We do not make automated decisions that produce legal effects for you.
5. Legal basis
If you are in the EU or the UK, we rely on the following grounds under the GDPR:
- Performance of a contract — running your account, providing the extension, taking payment;
- Legitimate interests — securing the service, preventing fraud, understanding how the product is used, and improving it. We have weighed these against your rights and consider them proportionate given how little we collect;
- Legal obligation — retaining invoices and tax records;
- Consent — where we ask for it, for example optional analytics or marketing email. You can withdraw it at any time.
8. International transfers
Some of our providers operate outside your country, including in the United States. Where personal data leaves the European Economic Area or the UK, the transfer is covered by the European Commission's Standard Contractual Clauses or an equivalent safeguard. You can ask us which mechanism applies to a given provider.
9. How long we keep it
- Account data — while your account is open, then deleted within 90 days of closure;
- Invoices and tax records — for the period our accounting law requires, typically between 6 and 10 years, regardless of account closure;
- Usage and technical logs — 12 months, then deleted or aggregated so they no longer identify you;
- Support emails — 24 months after the exchange closes.
10. Security
Traffic is encrypted in transit with TLS. Passwords are stored hashed, never in readable form. Access to production systems is limited to people who need it and protected by two-factor authentication. Card numbers never touch our infrastructure — Stripe handles them.
No system is immune. If a breach affects your personal data and is likely to put your rights at risk, we will notify you and the relevant supervisory authority within the deadlines the law sets.
11. Your rights
Depending on where you live, you can ask us to:
- give you a copy of the personal data we hold about you, in a portable format;
- correct anything inaccurate;
- delete your data, subject to records we must legally keep;
- restrict or object to a particular use, including any based on legitimate interests;
- withdraw a consent you previously gave.
Write to info@mapscrapperpro.com and we will respond within one month. There is no charge. If you are in the EEA or the UK and you are not satisfied with our answer, you may complain to your national data protection authority.
12. California residents
Under the CCPA as amended by the CPRA, you may request disclosure of the categories and specific pieces of personal information we have collected, ask for deletion or correction, and opt out of any sale or sharing of personal information. We do not sell or share personal information as those terms are defined, and we have not done so in the preceding twelve months. We will not discriminate against you for exercising these rights. Use the same address above to make a request.
13. Children
MapScrapperPro is a business tool and is not directed at children. We do not knowingly collect personal data from anyone under 16. If you believe a child has given us data, write to us and we will delete it.
14. Changes to this policy
We will update this page as the product and the law evolve. The date at the top always reflects the current version. If a change materially affects how we handle your personal data, we will tell account holders by email before it takes effect.
15. Contacting us
Questions about this policy, or a request about your data, go to the address below. We answer every privacy request, whether or not you are a customer.
Contact
Privacy questions and data requests: info@mapscrapperpro.com.