Terms of Service

1. Agreement to these terms

By installing MapScrapperPro, creating an account or paying for a plan, you accept these terms in full. If you are agreeing on behalf of a company, you confirm you are authorised to bind that company, and "you" then refers to it. If you do not accept these terms, do not install or use the extension.

2. The service

MapScrapperPro is a browser extension that reads publicly visible business listings from map search results you have opened yourself, and lets you export them as a CSV file. It runs locally in your browser and does not sign in to any account on your behalf.

We offer a free tier with a capped hourly volume, a Pro subscription, and a one-time Lifetime licence. The features included in each are described on our pricing page and may evolve over time.

3. Eligibility and your account

You must be at least 18 years old, or the age of majority where you live, and legally able to enter into a contract. You are responsible for keeping your login details confidential and for everything done through your account. Tell us promptly if you believe your account has been accessed by someone else.

A licence is granted to you for your own use. Sharing one licence across an organisation, or reselling access to it, requires our written agreement.

4. Acceptable use

You agree not to:

• use the extension for any unlawful purpose, or in breach of any applicable data-protection, marketing or anti-spam law;
• resell, redistribute or publish datasets produced with the extension as a standalone product;
• circumvent the volume limits of your plan, or use automation to multiply accounts or licences;
• copy, decompile, reverse engineer or attempt to derive the source code of the extension;
• use the extension to harass, defraud or target individuals rather than businesses.

Breaching this section may lead to immediate suspension without refund.

5. Data you extract

The extension gathers information that is already published on the map. We do not host, verify, enrich or resell that information, and we make no promise about its accuracy, completeness or freshness — it is whatever the source displays at the moment you run an export.

You are the controller of the data you extract. Deciding whether you may collect it, how long you keep it, and how you contact the businesses in it, is your responsibility under the laws that apply to you — including the GDPR in the European Union and the UK, and CAN-SPAM in the United States. We are not responsible for how you use an export.

6. Relationship with Google

MapScrapperPro is an independent product. We are not affiliated with, endorsed by, or sponsored by Google LLC, and "Google" and "Google Maps" are trademarks of their owner. Your use of Google's services remains governed by Google's own terms, and you are responsible for complying with them.

7. Plans, billing and payment

Payments are processed by Stripe. We never receive or store your full card details. By subscribing you authorise recurring charges to your payment method until you cancel.

Pro renews automatically at the end of each billing period — monthly or yearly, depending on what you chose — at the rate then in force. You can cancel at any time from your account; cancellation stops the next renewal and you keep access until the end of the period you have already paid for.

The Lifetime licence is a single payment granting access to the Pro feature set for as long as we operate the product. It is not a subscription and does not renew. "Lifetime" refers to the lifetime of the product, not of the purchaser.

Taxes may be added at checkout depending on your location. You are responsible for providing accurate billing details, including any VAT or company registration number you need on your invoice.

8. Refunds

We offer a 7-day money-back guarantee on first purchases. Write to us within 7 days of the payment date, from the email address on the order, and we will refund you in full — no justification needed. Refunds are issued through Stripe to the original payment method.

After those 7 days, payments are non-refundable. This includes unused time on a subscription and Lifetime licences.

Renewals of an existing subscription are not covered by the guarantee — cancel before the renewal date to avoid being charged. We may decline a refund where we detect abuse, such as repeated purchase-and-refund cycles or a breach of section 4.

9. Price changes

We may change our prices. Existing subscribers will be told by email before a change applies to their renewal, and can cancel before it takes effect. We do not refund the difference if the price later falls, and a promotional or launch price does not create a right to that price on future purchases.

10. Technical support

Support is provided by email to users on an active plan, and to Lifetime licence holders. We aim to reply within one business day but do not guarantee a resolution time. Support covers the extension itself; it does not extend to your CRM, your spreadsheets or your outreach campaigns.

11. Service emails

By creating an account you agree to receive transactional messages: receipts, renewal notices, security alerts, and notices about material changes to the service or these terms. These are part of the service and cannot be opted out of while your account is open. Marketing emails, where we send them, always carry an unsubscribe link.

12. Intellectual property

The extension, the website, our name, our logo and everything we publish remain our property or that of our licensors, and are protected by copyright and trademark law. Your plan grants you a limited, non-exclusive, non-transferable right to use the extension while your plan is active — it transfers no ownership.

The CSV files you generate are yours. We claim no rights over them.

13. Third parties and data processing

We rely on third-party providers to operate — payment processing, hosting, email delivery and analytics among them — and they process the limited personal data needed to perform their function on our behalf. We do not sell your personal data.

14. Privacy

How we collect and handle personal data is set out in our Privacy Policy, which forms part of this agreement.

15. Availability and warranties

The service is provided "as is" and "as available". We do not warrant that it will be uninterrupted, error-free, or that it will keep working unchanged if the underlying map service alters its pages — an extension of this kind depends on a site we do not control, and layout changes there can break extraction until we ship a fix.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.

16. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, nor for lost profits, lost revenue, lost data or lost business opportunity, arising from your use of or inability to use the service.

Our total liability for any claim relating to the service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim.

Nothing here excludes liability that cannot lawfully be excluded, and some jurisdictions do not allow certain exclusions — in which case those exclusions apply to you only so far as the law permits.

17. Suspension and termination

You may stop using the service and cancel your plan at any time. We may suspend or terminate access where you breach these terms, where we are required to by law, or where continuing would expose us to legal risk. Where circumstances reasonably allow, we will tell you first and give you a chance to put things right.

If we discontinue the product entirely, we will give reasonable notice to active users. On termination, the sections that by their nature should survive — intellectual property, liability, governing law — continue to apply.

18. Changes to these terms

We may update these terms as the product and the law evolve. The date at the top of this page always shows the current version. For material changes we will notify account holders by email or in the extension before they take effect. Continuing to use the service afterwards means you accept the revised terms.

19. Entire agreement

These terms, together with the Privacy Policy, form the entire agreement between you and us regarding the service, and replace any earlier understanding. If a court finds any provision unenforceable, the rest stays in force. Our not enforcing a provision on one occasion is not a waiver of it.